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FAQ's




                                               RETURNS

                            

No Refunds,

No Exchanges.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?     

We accept PayPal and the following credit cards through PayPal: Visa, Master Card, Discover and American Express.


IS MY PRIVACY AND PERSONAL INFO SECURE ON YOUR SITE?

All payments accepted on the site are processed by PayPal.


WHEN WILL MY ORDER BE SHIPPED?

Any orders placed Monday-Friday before 5PM ET will begin processing that day.

Excluding holidays.

Shipped either the same day or the next day.

 Orders placed after 5 PM ET will begin processing the next business day. 

Orders placed on Friday after 6PM ET will begin processing on the following Monday.

We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for payment/credit verification. 

ORDERS ARE NEVER SHIPPED ON SATURDAY & SUNDAYS . 

*DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS.


HOW DO I GET IN CONTACT WITH YOU FOR MORE QUESTIONS?

If you have any additional questions, feel free to send us an e-mail at: [email protected]

                          

HOW DO I USE DISCOUNT CODES IN YOUR SHOP?

Upon adding products to the cart, you can enter a discount code in the input field labeled discount code' and then click the 'update total' or 'apply' button.

                            

HOW DO I CHECK THE STATUS OF MY ORDER?

You will receive an order confirmation once your order has been successfully transmitted. 

In addition, a shipping confirmation e-mail will be sent once your order has been shipped. 

This confirmation will include the tracking number for your package.

                            

WHAT SHIPPING METHODS DO YOU USE?

PROCESSING TIME 2-7 BUSINESS DAYS

NOT INCLUDING WEEKENDS OR HOLIDAYS!!

PLEASE NOTE EVERYTHING IS HANDMADE !

USPS First Class 2-3 Business Days ($5.50)

All orders are shipped USPS First Class 2-5 Business Days.

All packages are shipped via USPS First Class. 

First Class takes up to 3-5 business days to ship anywhere in the United States. 

PLEASE NOTE: ALL POSTAGE COSTS FOR RETURNS MUST BE COVERED BY THE CUSTOMER.

*We are not responsible for any lost or damage items during shipping. USPS should be contacted if any packages are lost or damage. If you want coverage on your package you will have to pay $20.


What are the ingredients in the lipgloss?

Ingredients: Hydrogenated Polyisobutene (and) Ethylene/ Propylene/Styrene Copolymer (and) Butylene/Ethylene/Styrene Copolymer/ Vitamin-E/ Sweet Almond Oil/ Liquid Concentrate/ Mica/Almond Oil/Grapeseed Oil/Coconut Oil/Castor Oil.